Outage in Shippo
Axlehire Shipment and Tracking Outage
Resolved MajorIncident Report
Summary AI Generated
Shippo experienced a 3-hour outage affecting Axlehire tracking events, shipment services, and rating functionality, causing delayed tracking updates. The issue stemmed from an interruption in the carrier's API, which Shippo's team actively monitored while in contact with Axlehire. The incident was fully resolved after approximately 3 hours.
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 09/24/2026 11:49AM
This incident has been resolved.
INVESTIGATING
about 13 hours ago - at 09/24/2026 08:51AM
We are experiencing an interruption in Axlehire tracking events from the carrier and Shipment service. Our team has reached out to them and is actively monitoring the situation. During this time, tracking updates and Rating service will be delayed but will be sent once the carrier's API is restored.
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