Outage in Shippo
Canada Post Shipment service outage
Resolved MajorIncident Report
Summary AI Generated
**Canada Post Shipment Service Outage** Shippo experienced a major outage affecting Canada Post's Shipment API, during which rate quotes were unavailable and label generation failed for users relying on Canada Post as a carrier. The issue originated on Canada Post's side and lasted approximately 4.3 hours. The incident was fully resolved with no further action required.
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
Components affected
Shippo Canada PostTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/04/2026 07:12AM
This incident has been resolved.
INVESTIGATING
3 days ago - at 10/04/2026 02:56AM
We are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. This is a carrier-side issue, and they are actively investigating it. We will provide a further update as soon as we receive one from the carrier.
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