Outage in Shippo
UPS Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Shippo experienced a 2-hour disruption in UPS tracking event updates due to an interruption with the UPS carrier API. During this time, tracking updates were delayed for UPS shipments. The incident was resolved and normal tracking functionality was restored.
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/04/2026 05:00PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 10/04/2026 03:04PM
We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored
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