Outage in ShippyPro

BRT label creation temporarily unavailable

Resolved Major
December 11, 2024 - Started about 1 month ago - Lasted about 17 hours
Official incident page

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Outage Details

BRT is currently in major outage. The label creation is returning the error "Login fallito". The carrier confirmed an outage on their serves. We are waiting for a solution.
Components affected
ShippyPro BRT
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/12/2024 08:26AM

The carrier confirms the confirmation of the issue, label generation for BRT is now available again.

IDENTIFIED about 1 month ago - at 12/11/2024 04:00PM

BRT is currently in partial outage.
The label creation may return the error "Login fallito".
The carrier confirmed an outage on their servers.
They are working to deploy a solution as soon as possible.

INVESTIGATING about 1 month ago - at 12/11/2024 03:58PM

BRT is currently in major outage.
The label creation is returning the error "Login fallito".
The carrier confirmed an outage on their serves.
We are waiting for a solution.

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