Outage in ShipStation
Add funds Issue
Resolved MajorIncident Report
ShipStation is investigating reports of funds not being added to wallet balance in the UI when payments are being processed.
We are treating this with the highest priority and will provide updates as they become available to us. Thank you for your patience!
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/17/2025 08:45AM
This incident has been resolved.
MONITORING
about 1 year ago - at 02/14/2025 01:24PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 year ago - at 02/14/2025 11:32AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 02/14/2025 10:57AM
ShipStation is investigating reports of funds not being added to wallet balance in the UI when payments are being processed.
We are treating this with the highest priority and will provide updates as they become available to us. Thank you for your patience!
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