Outage in ShipStation

NetDespatch API Issue impacting label generation

Resolved Minor
November 28, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

Incident Report

NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.
Components affected
ShipStation Carrier Integrations

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/28/2025 12:24PM

This incident has been resolved.

IDENTIFIED 6 days ago - at 11/28/2025 09:47AM

NetDespatch have found an isolated issue in their API impacting label generation. They’re currently working on a fix.

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