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Outage in ShipStation

Orders Grid - Unable to load orders

Resolved Minor
August 28, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

ShipStation experienced an issue preventing users from loading the Orders Grid, lasting approximately 1.7 hours. The incident affected the ShipStation platform and disrupted order management workflows. The issue was resolved within the same morning it was reported.

We are currently investigating this issue.
Components affected
ShipStation

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 08/28/2026 11:07AM

This incident has been resolved.

INVESTIGATING 8 days ago - at 08/28/2026 09:25AM

We are currently investigating this issue.

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