Outage in Shipwell
LTL Rating, Dispatching and Tracking Disruption
Resolved MinorIncident Report
Hi Valued Customer,
Shipwell is currently experiencing a disruption in LTL rating due to degraded performance from a third-party provider. The provider has identified the root cause and is actively working on a resolution. Our Support team is closely monitoring the situation.
We take these matters very seriously and are committed to providing a highly reliable platform experience. We apologize for any disruption this is causing and appreciate your patience. We will provide an update as soon as possible
Sincerely,
Shipwell Customer Support
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/01/2025 12:17AM
Hello Valued Customer,
The issue surrounding a disruption in LTL Rating, Dispatching and Tracking stemming from degraded performance with a third-party provider has been resolved.
At Shipwell, we take these matters very seriously and are committed to providing a highly reliable platform experience. We apologize for any disruption this may have caused and appreciate your patience as we worked to resolve the matter.
Sincerely,
Shipwell Customer Support
IDENTIFIED
about 1 year ago - at 03/31/2025 10:04PM
Hi Valued Customer,
Shipwell is currently experiencing a disruption in LTL rating due to degraded performance from a third-party provider. The provider has identified the root cause and is actively working on a resolution. Our Support team is closely monitoring the situation.
We take these matters very seriously and are committed to providing a highly reliable platform experience. We apologize for any disruption this is causing and appreciate your patience. We will provide an update as soon as possible
Sincerely,
Shipwell Customer Support
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