EDI Tracking Latencies

Hi Valued Customer, Shipwell has identified an EDI latency issue impacting tracking updates, which may result in delayed tracking information being displayed in the platform. Our Engineering team has identified the root cause and is actively working on a fix. This issue is a top priority, and all necessary resources are engaged to resolve it as quickly as possible. At Shipwell, we take platform reliability and performance seriously, and we understand the importance of timely and accurate tracking updates. We appreciate your patience and will continue to provide updates as more information becomes available. Sincerely, Shipwell Customer Support