Outage in ShipWorks

Canadian Disruption Updates

Minor
May 16, 2025 - Started 3 months ago
Official incident page

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Outage Details

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages. Learn more: www.canadapost-postescanada.ca U.S. Carrier Update Effective Friday, May 23, 2025, GlobalPost Economy International and Standard International services to Canada are back to normal operations and available. Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.
Components affected
ShipWorks Shipping Carrier API - UPS
Latest Updates ( sorted recent to last )
MONITORING about 2 months ago - at 06/30/2025 09:40PM

CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner.

Learn more: www.canadapost-postescanada.ca

U.S. Carrier Update

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.

INVESTIGATING 3 months ago - at 05/23/2025 04:52PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 05/21/2025 08:35PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 05/16/2025 03:59PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 05/15/2025 10:48PM

Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Learn more: www.canadapost-postescanada.ca

U.S. Carrier Update

Effective Friday, May 23, 2025, GlobalPost Economy International and Standard International services to Canada are back to normal operations and available.

Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.

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