Outage in ShipWorks
Canadian Disruption Updates
Minor
May 15, 2025 - Started 9 days ago
Official incident page
Official incident page
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Outage Details
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Learn more: www.canadapost-postescanada.ca
U.S. Carrier Update
Effective Friday, May 23, 2025, GlobalPost Economy International and Standard International services to Canada are back to normal operations and available.
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.
Components affected
ShipWorks Shipping Carrier API - UPSLatest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 05/23/2025 04:52PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/21/2025 08:35PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 05/16/2025 03:59PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 05/15/2025 10:48PM
Effective Friday, May 23, 2025, Canada Post continues to operate with CUPW banning overtime work. Customers may experience delays. At this time, there are NO rotating strikes or national work stoppages.
Learn more: www.canadapost-postescanada.ca
U.S. Carrier Update
Effective Friday, May 23, 2025, GlobalPost Economy International and Standard International services to Canada are back to normal operations and available.
Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound.
Latest ShipWorks outages
UPS SurePost & Ground Saver Changes - about 2 months ago
FedEx Processing Errors - 3 months ago
Carrier Issues - 4 months ago
Integration Issues - 4 months ago
USPS Temporarily Suspends Service on 1/9/25 - 5 months ago
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