Outage in ShipWorks

DHL Express Canada Updates

Minor
June 09, 2025 - Started 26 days ago
Official incident page

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Outage Details

DHL Express is fully prepared and has contingency plans in place during labor disruptions to continue servicing its customers. Effective June 8, 2025, you may continue printing shipping labels destined for Canada through DHL Express from ShipWorks.
Components affected
ShipWorks Shipping Carrier API - DHL (Endicia.com)
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 06/30/2025 09:34PM

Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

MONITORING 19 days ago - at 06/16/2025 11:49PM

DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.

As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.

More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html

MONITORING 26 days ago - at 06/09/2025 10:48PM

DHL Express is fully prepared and has contingency plans in place during labor disruptions to continue servicing its customers. Effective June 8, 2025, you may continue printing shipping labels destined for Canada through DHL Express from ShipWorks.

Latest ShipWorks outages

Canadian Disruption Updates - about 2 months ago
UPS SurePost & Ground Saver Changes - 3 months ago
FedEx Processing Errors - 4 months ago
Carrier Issues - 5 months ago
Integration Issues - 5 months ago

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