Outage in ShipWorks

DHL Express Canada Updates

Resolved Minor
June 09, 2025 - Started 3 months ago - Lasted 3 months
Official incident page

Need to monitor ShipWorks outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ShipWorks, and never miss an outage again.
Start Free Trial

Outage Details

DHL Express is fully prepared and has contingency plans in place during labor disruptions to continue servicing its customers. Effective June 8, 2025, you may continue printing shipping labels destined for Canada through DHL Express from ShipWorks.
Components affected
ShipWorks Shipping Carrier API - DHL (Endicia.com)
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 08/25/2025 09:41PM

Thank you for your patience while we monitored our partner integration.

MONITORING 3 months ago - at 06/30/2025 09:34PM

Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

MONITORING 3 months ago - at 06/16/2025 11:49PM

DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.

As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.

More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html

MONITORING 3 months ago - at 06/09/2025 10:48PM

DHL Express is fully prepared and has contingency plans in place during labor disruptions to continue servicing its customers. Effective June 8, 2025, you may continue printing shipping labels destined for Canada through DHL Express from ShipWorks.

Latest ShipWorks outages

International Shipment Requirements - 27 days ago
Shopify Store Error - about 1 month ago
UPS Rates - about 1 month ago
Shopify Shipment Notification error - about 1 month ago
ShipWorks Incident: USPS SCAN Form Login Error - 3 months ago

Be the first to know when ShipWorks and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4480 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook