Outage in ShipWorks
UPS Aircraft Accident Impacts
Resolved MinorIncident Report
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Components affected
ShipWorks Shipping Carrier API - UPSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 01/09/2026 10:58PM
This incident has been resolved.
INVESTIGATING
6 months ago - at 11/07/2025 10:24PM
An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.
Latest ShipWorks outages
Middle East Service Disruptions - about 2 months ago
UPS Updates for US & CA Shipments - 4 months ago
UPS Potential High Volume - 5 months ago
Support Service Issues - 5 months ago
Service Performance Degradation - 5 months ago
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