Outage in ShipWorks

UPS Aircraft Accident Impacts

Resolved Minor
November 07, 2025 - Started 2 months ago - Lasted 2 months
Official incident page

Incident Report

An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments: The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 01/09/2026 10:58PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 11/07/2025 10:24PM

An aircraft accident has taken place at Worldport, UPS’s main hub in the United States. As a result, UPS is making the some operational adjustments:
The money-back guarantee (also known as the UPS® Service Guarantee) is currently active for some Air and International services, see details here.

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