Outage in Shopify

Analytics and reports not showing updated information

Resolved Minor

January 16, 2025 - Started 20 days ago - Lasted about 1 hour

Need to monitor Shopify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify, and never miss an outage again.
Start Free Trial

Outage Details

Some analytics and reports are not presenting information accurately for some stores however no data has been lost. We are investigating and will keep you updated.

Components affected

Shopify Reports and Dashboards

Latest Shopify outages

New users may encounter a page loading loop during sign-up. - 1 day ago

Phone support is temporarily unavailable - 5 days ago

Apple Pay is unavailable due to an issue on Apple's side - 7 days ago

Some customers experiencing logouts on shops using legacy accounts - 9 days ago

Some customers may encounter error messages when attempting to checkout using Shop Pay on some headless stores - 14 days ago

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3722 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook