Outage in Shopify
Intermittent errors impacting US Central region
Resolved MajorIncident Report
Merchants and Shopify support teams are experiencing increased error rates including intermittent 500 errors impacting storefronts, checkout flows, and store internal access in the US Central region. The issues stem from underlying Google Cloud Platform network connectivity problems. Merchant orders, admin actions, and system monitoring may be unreliable during this time. We are actively working with Google to address this.
Components affected
Shopify Admin Shopify Checkout Shopify Reports and Dashboards Shopify Storefront Shopify API & Mobile
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/06/2025 07:00AM
Between 02:53 - 06:45, we experienced increased error rates including intermittent 500 errors impacting storefronts, checkout and support. A fix was implemented by Google at 04:03 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
2 months ago - at 08/06/2025 05:00AM
The issue has been resolved and functionality has been restored. We continue to monitor before we resolve the status page completely.
IDENTIFIED
2 months ago - at 08/06/2025 04:01AM
We are continuing to work with Google and will update you with any new information.
IDENTIFIED
2 months ago - at 08/06/2025 03:49AM
Merchants and Shopify support teams are experiencing increased error rates including intermittent 500 errors impacting storefronts, checkout flows, and store internal access in the US Central region. The issues stem from underlying Google Cloud Platform network connectivity problems. Merchant orders, admin actions, and system monitoring may be unreliable during this time. We are actively working with Google to address this.
Latest Shopify outages
Buyers may encounter failure messages from third-party PayPal - about 13 hours ago
Shopify Flow - workflow runs, may be delayed - about 14 hours ago
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