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Between 02:53 - 06:45, we experienced increased error rates including intermittent 500 errors impacting storefronts, checkout and support. A fix was implemented by Google at 04:03 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
The issue has been resolved and functionality has been restored. We continue to monitor before we resolve the status page completely.
We are continuing to work with Google and will update you with any new information.
Merchants and Shopify support teams are experiencing increased error rates including intermittent 500 errors impacting storefronts, checkout flows, and store internal access in the US Central region. The issues stem from underlying Google Cloud Platform network connectivity problems. Merchant orders, admin actions, and system monitoring may be unreliable during this time. We are actively working with Google to address this.
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