Some merchants unable to access and apply Checkout Blocks App functions

Between December 18 22:33 UTC - December 20 02:41 UTC, we experienced an issue with the Checkout Blocks App.

We have restored lost data for the Checkout Blocks app. Merchants using the Checkout Blocks app will see that the Checkout Blocks Payment and Delivery functions that were deleted have been restored. If functions were manually recreated between the time they were deleted and the time they were restored, they will remain alongside the restored ones - identical results from functions will not conflict. We have also restored impacted static, dynamic, custom, and payment icon blocks from the Checkout Blocks app in published and draft Checkout Profiles. Merchants that have manually re-added one of the impacted blocks will not see their blocks restored. This is to avoid situations where manually re-added blocks present duplicate content after blocks are restored.

The monitoring period for this issue has ended and no further impact has been observed.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We're continuing to work on restoring function data from the checkout blocks app. We will share more information when it becomes available.

We've identified the problem and we're working on a solution to restore function data from the checkout blocks app. We will share more information when it becomes available.

We've identified the problem and we're working on a solution to restore function data from checkout blocks app. We will share more information when it becomes available.

We've identified the problem and we're working on a solution to restore function data from checkout blocks app.

We've identified the problem and we're working on a solution to restore function data from checkout blocks app.

We've identified the problem impacting checkout block app functions and we're working on a solution to restore function data.

We are continuing to investigate and will keep you updated.

We are investigating checkout block functions and will keep you updated.

This is affecting some merchants using Checkout Block App functions.