Outage in Shopify
Point of Sale, POS Devices, showing degraded services
Resolved MajorIncident Report
Some POS devices or components may not be processing payments or showing errors for some stores at this time.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 01/14/2026 12:44AM
Between 23:10 - 00:20 UTC, we experienced Point of Sale degradation for some devices. A fix was implemented at 00:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
about 2 hours ago - at 01/14/2026 12:31AM
This issue has been resolved and is being monitored.
IDENTIFIED
about 2 hours ago - at 01/14/2026 12:24AM
We've identified the problem impacting some POS devices and we're working on a solution.
IDENTIFIED
about 2 hours ago - at 01/14/2026 12:03AM
We've identified the problem impacting pos devices and we're working on a solution.
INVESTIGATING
about 2 hours ago - at 01/13/2026 11:57PM
We are investigating and will keep you updated.
INVESTIGATING
about 3 hours ago - at 01/13/2026 11:44PM
Some POS devices or components may not be processing payments or showing errors for some stores at this time.
Latest Shopify outages
Interruption in service - about 1 month ago
Interruption in service - about 1 month ago
Some users may see store admins and storefronts load slowly - about 1 month ago
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