Outage in Shopify
Some merchants and customers experiencing issues accessing the storefront
Resolved MinorIncident Report
Summary AI Generated
Shopify experienced a service disruption where some merchant storefronts displayed 500 errors, preventing customers from accessing affected online stores. The issue lasted approximately 1.3 hours, occurring between 9:48-11:58 UTC on March 20, 2026. Shopify resolved the problem and completed monitoring to ensure no further impact occurred.
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Components affected
Shopify StorefrontNeed to monitor Shopify outages?
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/20/2026 01:02PM
Between approximately 9:48-11:58 UTC, we experienced 5xx errors on storefronts for some shops. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
2 days ago - at 03/20/2026 11:58AM
This issue has been resolved and is being monitored.
INVESTIGATING
2 days ago - at 03/20/2026 11:54AM
We are investigating and will keep you updated.
INVESTIGATING
2 days ago - at 03/20/2026 11:47AM
Storefronts may be currently be displaying 500 errors. We are investigating and will keep you updated.
Latest Shopify outages
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