Outage in ShopWired

Slow response times

Resolved Minor
May 15, 2024 - Started 7 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating reports of slow response times when using the ShopWired admin system. Some users may experience timeout errors.
Components affected
ShopWired Admin System
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/15/2024 06:50PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 05/15/2024 03:14PM

We have identified the cause of this issue and a fix is currently being implemented.

INVESTIGATING 7 months ago - at 05/15/2024 01:19PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 05/15/2024 12:27PM

We are currently investigating reports of slow response times when using the ShopWired admin system. Some users may experience timeout errors.

Latest ShopWired outages

Platform incident - about 20 hours ago
Degraded service on some apps - about 1 month ago

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