Outage in Shorthand
Media uploads & Publishing failing
Resolved MinorIncident Report
We are currently aware of an ongoing issue where users experience difficulty when attempting to publish a story or upload media.
Our team is actively working on a permanent resolution. Please note that this particular issue only affects some stories and not all customers.
We genuinely apologise for any inconvenience this may have caused and appreciate your patience as we work towards a solution. Thank you for your understanding.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/13/2025 10:41AM
This incident has been resolved, if you're still seeing issues uploading media please try removing and re-uploading the media in that area.
INVESTIGATING
5 months ago - at 11/13/2025 09:54AM
We are currently aware of an ongoing issue where users experience difficulty when attempting to publish a story or upload media.
Our team is actively working on a permanent resolution. Please note that this particular issue only affects some stories and not all customers.
We genuinely apologise for any inconvenience this may have caused and appreciate your patience as we work towards a solution. Thank you for your understanding.
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