Screen recording issues on MacOS and Google Chrome version 99.0.4844.74

Please be aware that Google Chrome’s latest version 99.0.4844.74 is introducing an issue on MacOS when you try to record/share your entire screen or a window. Considering Showpad functionality, we see potential issues arising with PitchIQs or Showpad Video. If you attempt to record your screen or a window, your browser will no longer recognise that you have already granted it system permission to perform this action and a pop-up will appear, asking you to Open System Preferences on your device. If you follow the prompt or go to System Preferences - Security & Privacy - Privacy and check the Screen Recordings permission, you will see that Chrome is already enabled there, but Chrome no longer recognises it. The workaround we identified is to uncheck Chrome’s permission, make sure to select Later when you are prompted to restart the browser, and then enable it (tick the box) again. Only at this point should you select Quit & Relaunch for the browser. It’s very important that you first select Later and only after re-enabling access restart Google Chrome, otherwise you will be blocked from doing screen recordings on this current browser version. Google is aware of the issue - https://bugs.chromium.org/p/chromium/issues/detail?id=1307502 - have already implemented the fix on the Beta version of the browser, and have confirmed that a fix is also coming for the main browser. Please make sure to follow the above workaround if you do update your browser to prevent losing screen recording capabilities for Showpad or other tools. If you do get locked out from recording your screen and see this error message, please use another Showpad-recommended browser (you can check this in our Help Center article, if needed - https://help.showpad.com/hc/en-us/articles/211957089) until a fix will be provided by Google Chrome. We will be monitoring the situation and providing updates as they are available to us.