Outage in Sierra Wireless

Service Disruption Notification - SMS, USSD (GNOC-3613)

Resolved Minor
August 25, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless is experiencing a disruption with SMS and USSD services. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless USSD Sierra Wireless SMS Sierra Wireless SMS Sierra Wireless USSD Sierra Wireless USSD Sierra Wireless SMS Sierra Wireless SMS Sierra Wireless USSD Sierra Wireless SMS Sierra Wireless USSD
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/25/2023 07:07PM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING about 1 year ago - at 08/25/2023 04:58PM

Traffic has returned to normal after the corrective action was taken. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

IDENTIFIED about 1 year ago - at 08/25/2023 04:13PM

The issue has been identified and corrective action has been taken. We are now seeing a return to normal traffic. We are still checking to ensure that the system has returned to an optimal state. We will provide an update as soon as we have additional information.

INVESTIGATING about 1 year ago - at 08/25/2023 03:33PM

Semtech/Sierra Wireless is still experiencing a disruption with SMS and USSD services. We are working with our partner provider to determine the cause of the disruption. No ETR is currently available. We will provide an update as soon as we have additional information.

INVESTIGATING about 1 year ago - at 08/25/2023 02:32PM

Semtech/Sierra Wireless is experiencing a disruption with SMS and USSD services. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.

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