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Outage in Sierra Wireless

Service Impairment Notification for Essentials 1&Essentials 5 SIM Subscriptions (GNOC-7206)

Resolved Minor
February 05, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems show service impairment for Essentials 1 and Essentials 5 SIM subscriptions located in Sweden. We have reported the issue to our partner carrier, and we are investigating to determine the scope and cause. Devices that are present in Sweden may have issues with accessing data, SMS , USSD, and voice call services.
Components affected
Sierra Wireless Data Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless USSD

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/05/2025 09:08AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/05/2025 07:13AM

Our partner carrier has restored service and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING about 1 year ago - at 02/05/2025 05:54AM

Our monitoring systems show service impairment for Essentials 1 and Essentials 5 SIM subscriptions located in Sweden. We have reported the issue to our partner carrier, and we are investigating to determine the scope and cause. Devices that are present in Sweden may have issues with accessing data, SMS , USSD, and voice call services.

Latest Sierra Wireless outages

Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-11934) - 1 day ago
Service Disruption Notification - Telenor Sweden (MainGate) SMS (GNOC-11697) - 20 days ago
Service Disruption Notification - Telia Swedish (Maingate) Data Service Impairment (GNOC-11695) - 20 days ago
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-11633) - 27 days ago
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505) - about 1 month ago

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