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Outage in Sierra Wireless

Service Impairment Notification for Essentials 1&Essentials 5 SIM Subscriptions (GNOC-7206)

Resolved Minor
February 04, 2025 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

Our monitoring systems show service impairment for Essentials 1 and Essentials 5 SIM subscriptions located in Sweden. We have reported the issue to our partner carrier, and we are investigating to determine the scope and cause. Devices that are present in Sweden may have issues with accessing data, SMS , USSD, and voice call services.
Components affected
Sierra Wireless Data Sierra Wireless SMS Sierra Wireless Voice Sierra Wireless USSD

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/05/2025 09:08AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/05/2025 07:13AM

Our partner carrier has restored service and our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

INVESTIGATING about 1 year ago - at 02/05/2025 05:54AM

Our monitoring systems show service impairment for Essentials 1 and Essentials 5 SIM subscriptions located in Sweden. We have reported the issue to our partner carrier, and we are investigating to determine the scope and cause. Devices that are present in Sweden may have issues with accessing data, SMS , USSD, and voice call services.

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