Outage in Sierra Wireless

Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505)

Resolved Minor

March 10, 2026 - Started 20 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway. Impact: Impacted devices may experience delays in Data, SMS & Voice services. We appreciate your patience in this regard. We will provide the next update within 2 hours.

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 03/10/2026 06:59PM

We have not observed any further issues during our monitoring period. We are considering this issue resolved.

MONITORING 20 days ago - at 03/10/2026 05:33PM

Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.

INVESTIGATING 20 days ago - at 03/10/2026 04:24PM

We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Impacted devices may experience delays in Data, SMS & Voice services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

Latest Sierra Wireless outages

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Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-11633) - 10 days ago

Service degradation Notification for SIM Subscription in EU Region (GNOC-11335) - about 1 month ago

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