Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription in EU & NAM Region (GNOC-11505)
Minor
March 10, 2026 - Started about 2 hours ago
Official incident page
Official incident page
Incident Report
We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS & Voice services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 03/10/2026 05:33PM
Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
INVESTIGATING
about 2 hours ago - at 03/10/2026 04:24PM
We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact:
Impacted devices may experience delays in Data, SMS & Voice services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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