Outage in Sierra Wireless
Service Degradation Notification for Essentials1 SIM Subscriptions in NAM & EU Region (GNOC-6802)
Resolved Minor
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Outage Details
Components affected
Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless Data Sierra Wireless USSDLatest Updates ( sorted recent to last )
This incident has been resolved.
Service has been restored by our partner carrier, and our engineers are keeping an eye on it to make sure it remains stable. We will consider this resolved if no additional effects are noticed during our monitoring period.
Semtech is observing a service degradation for Essentials1 SIM subscriptions in the Europe and USA region. Devices that are currently present in these regions may find it difficult to establish a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing data, SMS, USSD, and voice services.
We will provide an update as soon as we have additional information.
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