Outage in Sierra Wireless
Service Degradation Notification for Essentials1 SIM Subscriptions in NAM & EU Region (GNOC-6829)
Resolved Minor
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Outage Details
Components affected
Sierra Wireless Voice Sierra Wireless Data Sierra Wireless USSD Sierra Wireless SMSLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Semtech is observing a service degradation for Essentials1 SIM subscriptions in Europe and the USA. Devices currently present in these regions may find it difficult to establish a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing data, SMS, USSD, and voice services.
We will provide an update as soon as we have additional information.
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