Outage in Sierra Wireless
Service Degradation for Customers using Essentials 5 (GNOC-7527)
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Our monitoring systems detected a service impairment for Essentials 5 SIM subscriptions. We have reported the issue to our partner carrier for investigation on the root cause. The issue has subsided and services have returned to normal. Our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Impact:
Devices may have experience delays in establishing Data, SMS, USSD, and Voice services and network connectivity.
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