Outage in Sierra Wireless
Service degradation Notification for Essentials5 SIM Subscription on the Salt Mobile Network in Switzerland (GNOC-7986)
Resolved MinorIncident Report
Our monitoring systems show service impairment for Essentials 5 SIM subscriptions on the Salt Mobile SA network in Switzerland. We have reported the issue to our partner carrier. An investigation to determine the scope and cause is underway.
Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice services and network connectivity.
We appreciate your patience in this regard. We will provide the next update in the next xx Hours / xx Minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/30/2025 08:28AM
This incident has been resolved.
MONITORING
12 months ago - at 04/30/2025 04:54AM
Services have returned to normal and engineers are actively monitoring. If the situation remains stable, we’ll consider this as resolved.
MONITORING
12 months ago - at 04/30/2025 03:15AM
Service has returned to normal, engineers is monitoring to ensure continued stability. If no additional issues occur, we’ll consider this as resolved.
MONITORING
12 months ago - at 04/29/2025 11:11PM
The services have returned to normal, and our engineers are monitoring them to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
INVESTIGATING
12 months ago - at 04/29/2025 11:04PM
The services have returned to normal, and our engineers are monitoring them to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
INVESTIGATING
12 months ago - at 04/29/2025 09:19PM
Our monitoring systems show service impairment for Essentials 5 SIM subscriptions on the Salt Mobile SA network in Switzerland. We have reported the issue to our partner carrier. An investigation to determine the scope and cause is underway.
Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice services and network connectivity.
We appreciate your patience in this regard. We will provide the next update in the next 90 minutes
INVESTIGATING
12 months ago - at 04/29/2025 08:56PM
Our monitoring systems show service impairment for Essentials 5 SIM subscriptions on the Salt Mobile SA network in Switzerland. We have reported the issue to our partner carrier. An investigation to determine the scope and cause is underway.
Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice services and network connectivity.
We appreciate your patience in this regard. We will provide the next update in the next xx Hours / xx Minutes.
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