Outage in Sierra Wireless
Service degradation Notification for Essentials3 SIM Subscription in Germany via carrier Telekom Deutschland GmbH (GNOC-8827)
Resolved Minor
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Outage Details
Our monitoring tool has indicated a potential degradation in our Essentials3 services in Germany via VPLMN Telekom Deutschland GmbH. We are investigating it, and we will get back to you.
A detailed update will be provided within 15 minutes.
Components affected
Sierra Wireless Data (EU) Sierra Wireless Voice Sierra Wireless SMS Sierra Wireless USSDLatest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/15/2025 12:01PM
This incident has been resolved.
MONITORING
16 days ago - at 07/15/2025 11:40AM
Our monitoring tools has indicated complete recovery from the degradation.
We are monitoring the stability of KPIs. We will consider this issue as resolved if no more service degradation observed.
INVESTIGATING
16 days ago - at 07/15/2025 11:03AM
We are currently observing service degradation for Essentials3 SIM Subscription in Germany via Carrier Telekom Deutschland GmbH . We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in Data, USSD, SMS & Voice services.
We appreciate your patience in this regard. We will provide the next update in next 1 hour.
INVESTIGATING
16 days ago - at 07/15/2025 10:45AM
Our monitoring tool has indicated a potential degradation in our Essentials3 services in Germany via VPLMN Telekom Deutschland GmbH. We are investigating it, and we will get back to you.
A detailed update will be provided within 15 minutes.
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