Outage in Sierra Wireless

Service degradation Notification for Essentials1 SIM Subscription in EU & NAM Region (GNOC-8896)

Resolved Minor

July 22, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our monitoring tool has indicated a potential impairment in our services. We are investigating it, and we will get back to you. A detailed update will be provided within 15 minutes.

Components affected

Sierra Wireless Voice Sierra Wireless Data Sierra Wireless SMS Sierra Wireless USSD

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/22/2025 10:21AM

This incident has been resolved.

MONITORING 9 months ago - at 07/22/2025 09:13AM

Corrective actions have been implemented by our carrier partner, and we are already observing KPIs returning to near-normal thresholds.

We continue to closely monitor the stability of these KPIs and expect to provide a conclusive positive update shortly.

IDENTIFIED 9 months ago - at 07/22/2025 08:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 07/22/2025 08:31AM

Our monitoring tool has indicated a potential impairment in our services. We are investigating it, and we will get back to you.

A detailed update will be provided within 15 minutes.

Latest Sierra Wireless outages

Service Disruption Notification - IMaestro Platform (GNOC-11969) - about 5 hours ago

Service Disruption Notification for ALMS , AirVantage in NA and EU Regions (GNOC-11968) - about 5 hours ago

Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-11934) - 2 days ago

Service Disruption Notification - Telenor Sweden (MainGate) SMS (GNOC-11697) - 20 days ago

Service Disruption Notification - Telia Swedish (Maingate) Data Service Impairment (GNOC-11695) - 21 days ago

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