Outage in Sierra Wireless
Essentials5 Subscriptions Degradation for the Cities of Paltamo and Puolanka, Finland, Over the DNA Network. (GNOC-9428)
Resolved MinorIncident Report
Service degradation for Essentials5 SIM Subscription in the cities of Paltamo and Puolanka, Finland, over the DNA network. Their engineers are working to resolve this issue as quickly as possible.
Impact: Customers currently using Essentials5 in Finland may experience delays and connection issues with Data services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/09/2025 06:02AM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/09/2025 03:24AM
DNA Finland has informed us that power outages in the cities of Paltamo and Puolanka has been resolved.
We will consider this resolved if no further impacts are observed during our monitoring period.
IDENTIFIED
about 2 months ago - at 09/08/2025 08:45PM
The Power companies continue to work on getting the power restored to the affected areas. An ETR has been provided of 09:00 UTC on September 9, 2025.
We appreciate your patience in this regard. We will provide an update once we have any additional information.
IDENTIFIED
about 2 months ago - at 09/08/2025 06:55PM
DNA Finland has informed us that overnight storms have caused power outages in the cities of Paltamo and Puolanka. The Power Companies are working to resolve these issues.
Impact: Customers currently using Essentials5 in Finland may experience delays and connection issues with Data services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
INVESTIGATING
about 2 months ago - at 09/08/2025 05:09PM
Service degradation for Essentials5 SIM Subscription in the cities of Paltamo and Puolanka, Finland, over the DNA network. Their engineers are working to resolve this issue as quickly as possible.
Impact: Customers currently using Essentials5 in Finland may experience delays and connection issues with Data services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
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