Outage in Sigfox

Incident S3 CORP-36275 on Sigfox network

Resolved Minor
May 04, 2022 - Started over 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

Please be advised there is an incident on Sigfox network. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-36275 Severity S2 Service Impact Callbacks delay Downlink success rate drop Small Uplink success rate decrease CRA platform unavailable for about 4mins Start/End Date and Time 04/05/22 from 11:43 PM CET to 05/05/22 11h:25 AM CET Root cause analysis Analysis on-going
Components affected
Sigfox IoT Connectivity service

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Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 05/04/2022 10:37PM

Please be advised there is an incident on Sigfox network.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-36275

Severity
S2

Service Impact
Callbacks delay
Downlink success rate drop
Small Uplink success rate decrease
CRA platform unavailable for about 4mins

Start/End Date and Time
04/05/22 from 11:43 PM CET to 05/05/22 11h:25 AM CET

Root cause analysis
Analysis on-going

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