Outage in Sigfox

CORP-36771

Resolved Minor

July 02, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

Dear partners, Please be advised that an incident is OPEN. Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-36771 Severity S3 Service Impact Downlink sequences FAILING Start Date and Time 2022/07/02 11:30 pm CET Root cause analysis Analysis on-going

Components affected

Sigfox IoT Connectivity service

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Latest Updates ( sorted recent to last )

INVESTIGATING over 3 years ago - at 07/03/2022 12:10AM

Dear partners,
Please be advised that an incident is OPEN.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-36771

Severity
S2

Service Impact
Uplink messages capture DELAYED
Uplink callbacks dispatch DEGRADED
Downlink sequences FAILING

Start Date and Time
2022/07/02 11:30 pm CEST

Root cause analysis
Analysis on-going

INVESTIGATING over 3 years ago - at 07/02/2022 11:15PM

Dear partners,
Please be advised that an incident is OPEN.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-36771

Severity
S2

Service Impact
Downlink sequences FAILING

Start Date and Time
2022/07/02 11:30 pm CEST

Root cause analysis
Analysis on-going

INVESTIGATING over 3 years ago - at 07/02/2022 10:33PM

Dear partners,
Please be advised that an incident is OPEN.
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-36771

Severity
S3

Service Impact
Downlink sequences FAILING

Start Date and Time
2022/07/02 11:30 pm CET

Root cause analysis
Analysis on-going

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