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This incident has been resolved.
Please be advised there is an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.
Incident reference
CORP-38578
Severity
S3
Service Impact
Uplink messages capture - UP
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED
Uplink callbacks retrieval ("callback not sent" status) - IMPACTED/WILL BE PARTIALLY AVAILABLE FOLLOWING THE INCIDENT
Downlink sequences - DEGRADED
Downlink customer platform call backs - DEGRADED
API service - UP
backend.sigfox.com access - UP
Start Date and Time
08/03/23 10:50 am CET
Root cause analysis
Analysis on-going
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