Outage in Sigfox

Incident S2 CORP-40013 on Sigfox network

Resolved Minor
September 26, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Please be advised there is an incident on Sigfox network Analysis of the root cause is still on-going and will be communicated to you as soon as possible. Incident reference CORP-40013 Severity S2 Service Impact Uplink messages capture - DEGRADED Uplink message storage and archiving - UP Uplink callbacks dispatch - UP Downlink sequences - UP Downlink customer platform call backs - UP API service - UP backend.sigfox.com access - UP Start Date and Time 09/26/23 10:50 am CET Root cause analysis Analysis on-going
Components affected
Sigfox Services

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/26/2023 01:59PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 09/26/2023 10:53AM

Please be advised there is an incident on Sigfox network
Analysis of the root cause is still on-going and will be communicated to you as soon as possible.

Incident reference
CORP-40013

Severity
S2

Service Impact
Uplink messages capture - DEGRADED
Uplink message storage and archiving - UP
Uplink callbacks dispatch - UP
Downlink sequences - UP
Downlink customer platform call backs - UP
API service - UP
backend.sigfox.com access - UP

Start Date and Time
09/26/23 10:50 am CET

Root cause analysis
Analysis on-going

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