Outage in Signable

Identified - DNS issues impacting some users when downloading documents and the API

Resolved Major
December 24, 2023 - Started almost 2 years ago
Official incident page

Incident Report

We have been experiencing some issues with our DNS servers for which we have implemented a fix. However the fix may take some time to propagate to all our customers and some customers may experience issues downloading documents or using the API. We hope these issues will resolve for the whole customer base within 72 hours.

Need to monitor Signable outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/25/2023 08:48AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 12/24/2023 03:31PM

We have been experiencing some issues with our DNS servers for which we have implemented a fix. However the fix may take some time to propagate to all our customers and some customers may experience issues downloading documents or using the API. We hope these issues will resolve for the whole customer base within 72 hours.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook