Outage in Signable

Identified - DNS issues impacting some users when downloading documents and the API

Resolved Major

December 24, 2023 - Started over 2 years ago
Official incident page

Incident Report

We have been experiencing some issues with our DNS servers for which we have implemented a fix. However the fix may take some time to propagate to all our customers and some customers may experience issues downloading documents or using the API. We hope these issues will resolve for the whole customer base within 72 hours.

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 12/25/2023 08:48AM

This incident has been resolved.

IDENTIFIED over 2 years ago - at 12/24/2023 03:31PM

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