Outage in Signifyd

Signifyd Knowledge Base URL is inaccessible.

Resolved Major
May 02, 2022 - Started over 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

Currently the URL https://www.community.signifyd.com for the Signifyd Knowledge Base is inaccessible. No other services are affected. Should you have any questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view “processed” orders - Case Creation: Submitted cases are being received and queued for processing - Case Retrieval: Case status information is available via API on all “processed” orders - Web hook Responses: Web hook responses are sent on all “processed” orders. Unsuccessfully webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.
Components affected
Signifyd Knowledge Base Community
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 05/02/2022 10:39PM

Currently the URL https://www.community.signifyd.com for the Signifyd Knowledge Base is inaccessible. No other services are affected.

Should you have any questions, please contact us via the support portal: signifyd.com/support
Operational:

- Console Access: Users are able to successfully log into the Signifyd Console and view “processed” orders
- Case Creation: Submitted cases are being received and queued for processing
- Case Retrieval: Case status information is available via API on all “processed” orders
- Web hook Responses: Web hook responses are sent on all “processed” orders. Unsuccessfully webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.

Latest Signifyd outages

Reporting Delay - 2 days ago
API Server Errors - 4 days ago
API Server Errors - about 2 months ago

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