Outage in Signifyd

Signifyd Web Site Outage [All services remain operational]

Resolved Minor
February 14, 2023 - Started almost 2 years ago - Lasted 23 minutes
Official incident page

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Outage Details

Currently the Signifyd Web Site www.signifyd.com is down due to an external issue. We are closely monitoring and will update the status page as soon as this is resolved. This outage of the web site does not affect Signifyd's services and all functions remain operational. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.
Components affected
Signifyd Knowledge Base Community
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/14/2023 02:33PM

The Signifyd Web Site www.signifyd.com is now operational and the external issue resolved. Should you have any other questions, please contact us via the support portal: signifyd.com/support

Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.

MONITORING almost 2 years ago - at 02/14/2023 02:18PM

Currently the Signifyd Web Site www.signifyd.com is down due to an external issue. We are closely monitoring and will update the status page as soon as this is resolved. This outage of the web site does not affect Signifyd's services and all functions remain operational.


Should you have any other questions, please contact us via the support portal: signifyd.com/support


Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.

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