Outage in Signifyd

Signifyd website outage [All Services remain operational]

Resolved Minor
May 24, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Need to monitor Signifyd outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Signifyd, and never miss an outage again.
Start Free Trial

Outage Details

Currently, the Signifyd Web Site www.signifyd.com is down due to an external issue. We are closely monitoring and will update the status page as soon as this is resolved. This outage of the website does not affect Signifyd's services and all functions remain operational. Should you have any other questions, please contact us via the support portal: signifyd.com/support Operational: - Console Access: Users are able to successfully log into the Signifyd Console and view processed orders - Case Creation: Submitted cases are being received and queued for processing - Order Review: Submitted cases are successfully processed, scored, and guaranteed - Case Retrieval: Case status information is available via API on all processed orders - Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried. - Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.
Components affected
Signifyd Knowledge Base Community
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/25/2023 12:31AM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 05/24/2023 07:45PM

Currently, the Signifyd Web Site www.signifyd.com is down due to an external issue. We are closely monitoring and will update the status page as soon as this is resolved. This outage of the website does not affect Signifyd's services and all functions remain operational.


Should you have any other questions, please contact us via the support portal: signifyd.com/support


Operational:
- Console Access: Users are able to successfully log into the Signifyd Console and view processed orders
- Case Creation: Submitted cases are being received and queued for processing
- Order Review: Submitted cases are successfully processed, scored, and guaranteed
- Case Retrieval: Case status information is available via API on all processed orders
- Webhook Responses: Webhook responses are sent on all processed orders. Unsuccessful webhooks are retried.
- Reporting: Users are able to successfully populate report data within the Signifyd “Reporting” systems for “processed” orders and are able to export this information.

Latest Signifyd outages

Reporting Delay - 2 days ago
API Server Errors - 4 days ago
API Server Errors - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime