Outage in Sila

Few Endpoints on Sandbox throwing 504s

Resolved Major
April 11, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

After the database upgrade, we are seeing some of the endpoints throwing 504s. We are looking into the issue
Components affected
Sila Sandbox
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/11/2023 03:34AM

Incident has been resolved. We found out long running queries were the reason for timeout and killed those processes. Sandbox is operational now

INVESTIGATING over 1 year ago - at 04/11/2023 02:37AM

After the database upgrade, we are seeing some of the endpoints throwing 504s. We are looking into the issue

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