Outage in Simbase

Issues detected

Resolved Minor
April 14, 2025 - Started 15 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We’re currently investigating a potential issue affecting some SIM cards starting with 89103. Customers using these cards in North America and parts of Europe may experience connectivity disruptions. Our engineering team is actively investigating the issue and working closely with our partners to resolve it as quickly as possible. We’ll share updates on our status page as soon as we have more information. Thank you for your patience.
Components affected
Simbase LTE (4G)
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/15/2025 04:32AM

This incident has been resolved

INVESTIGATING 15 days ago - at 04/14/2025 10:35PM

We’re currently investigating a potential issue affecting some SIM cards starting with 89103.
Customers using these cards in North America and parts of Europe may experience connectivity disruptions. Our engineering team is actively investigating the issue and working closely with our partners to resolve it as quickly as possible.

We’ll share updates on our status page as soon as we have more information. Thank you for your patience.

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