Outage in Simbase
Intermittent failures impacting store, SIM operations
Resolved MinorIncident Report
Some of our operations are being impacted by a widespread CloudFlare outage.
Provisioning operations (enabling/disabling SIM cards) and sending SMS messages for ⚫ BLACK and 🟢 GREEN profile SIM cards might sporadically fail at this time.
Diagnostics might sporadically show the message: "We have detected provisioning irregularities with this SIM. Please open a support ticket". You can ignore this message while this incident is ongoing.
The Store and this status page might also be intermittently unavailable during this outage.
You can monitor https://www.cloudflarestatus.com/ for more information.
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Latest Updates ( sorted recent to last )
RESOLVED
29 days ago - at 11/18/2025 05:32PM
We are resolving this incident as service is stable and Cloudflare reports full recovery on their end is underway.
MONITORING
29 days ago - at 11/18/2025 03:53PM
According to our instrumentation, all impacted services have fully recovered; most notably, provisioning and SMS operations of ⚫ BLACK and 🟢 GREEN profile SIM cards are back to normal.
CloudFlare reports a fix has been deployed and they are actively mitigating the remaining issues. We continue to monitor the situation for further developments.
IDENTIFIED
29 days ago - at 11/18/2025 12:32PM
Some of our operations are being impacted by a widespread CloudFlare outage.
Provisioning operations (enabling/disabling SIM cards) and sending SMS messages for ⚫ BLACK and 🟢 GREEN profile SIM cards might sporadically fail at this time.
Diagnostics might sporadically show the message: "We have detected provisioning irregularities with this SIM. Please open a support ticket". You can ignore this message while this incident is ongoing.
The Store and this status page might also be intermittently unavailable during this outage.
You can monitor https://www.cloudflarestatus.com/ for more information.
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