Outage in Simbase
[External] - Network signaling issues affecting device connectivity
Resolved MinorIncident Report
Signaling degradation is causing devices to require multiple connection attempts to the network. Issue identified and fix is being applied.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 03/25/2026 10:52AM
[2026-03-25 10:51:39] - Incident status was updated.
Summary: The issue has been fully resolved and all services are operating normally.
MONITORING
7 days ago - at 03/25/2026 09:51AM
[2026-03-25 09:47:10] - Incident status was updated.
Summary: The fix has been successfully applied and service is now restored and operating normally. Engineering teams continue to monitor the situation closely to ensure stability. Further updates will be provided if any additional issues are observed.
IDENTIFIED
7 days ago - at 03/25/2026 09:45AM
[2026-03-25 09:39:33] - Incident status was updated.
Summary: The issue has been identified with onset at approximately 09:05 UTC. A fix is currently being applied to resolve the signalling degradation. Mitigation efforts are actively underway with ongoing progress updates to follow.
INVESTIGATING
7 days ago - at 03/25/2026 09:45AM
[2026-03-25 09:35:11] - Incident status was updated.
Summary: Investigation ongoing for signalling degradation issue causing some devices to require multiple connection attempts. Team working to identify root cause and mitigate impact.
IDENTIFIED
7 days ago - at 03/25/2026 09:44AM
Signaling degradation is causing devices to require multiple connection attempts to the network. Issue identified and fix is being applied.
Affected countries: XX
Latest Simbase outages
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Provisioning issue affecting BLUE and YELLOW profile SIM cards - about 2 months ago
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