Outage in Simbase

[External] - Data session establishment issues

Resolved Minor

April 27, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Supplier is investigating data session establishment problems that may affect connectivity Affected countries: XX

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 04/27/2026 09:21AM

[2026-04-27 09:18:53] - Incident status was updated.

Summary: Monitoring has remained stable. The system causing the problem has been isolated and investigation into the root cause is ongoing.

MONITORING 5 days ago - at 04/27/2026 07:21AM

[2026-04-27 07:10:24] - Incident status was updated.

Summary: A fix has been implemented and is currently being monitored for effectiveness.

IDENTIFIED 5 days ago - at 04/27/2026 07:21AM

[2026-04-27 06:57:49] - Incident status was updated.

Summary: Investigation is ongoing to resolve the connectivity issue.

INVESTIGATING 5 days ago - at 04/27/2026 07:21AM

[2026-04-27 06:48:51] - Incident status was updated.

Summary: Investigation is currently underway to determine the cause and scope of the incident.

IDENTIFIED 5 days ago - at 04/27/2026 07:01AM

Supplier is investigating data session establishment problems that may affect connectivity

Affected countries: XX

Latest Simbase outages

Mobile Data issues - 19 days ago

[External] - Data session ingest and notification delivery - 25 days ago

[External] - Data Instability - about 1 month ago

[External] - Network signaling issues affecting device connectivity - about 1 month ago

[External] - Data service degradation in Belgium - about 2 months ago

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