Outage in Simbase
Mobile Data issues
Resolved MajorIncident Report
Investigation underway for a drop in data sessions. Further updates to follow.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 04/13/2026 05:46PM
This incident is resolved. If Blue or Yellow SIM profiles still show issues, force a location update via the diagnostics tool or by SMS (if supported by the device).
MONITORING
19 days ago - at 04/13/2026 05:22PM
Connectivity has been restored to all affected SIM cards. We continue to monitor the situation closely.
INVESTIGATING
19 days ago - at 04/13/2026 04:54PM
The issue has been identified, and our team is actively working to restore full service. Customers should begin to observe service recovery as we continue to implement a fix.
INVESTIGATING
19 days ago - at 04/13/2026 04:39PM
Investigation underway for a drop in data sessions. Further updates to follow.
Latest Simbase outages
[External] - Data session establishment issues - 5 days ago
[External] - Data Instability - about 1 month ago
[External] - Network signaling issues affecting device connectivity - about 1 month ago
[External] - Data service degradation in Belgium - about 2 months ago
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