Outage in Simbase
[External] - Data Service Degradation
Resolved MinorIncident Report
Service degradation affecting data connectivity and session establishment due to cloud infrastructure issues.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/09/2026 11:41PM
[2026-07-09 23:35:06] - Incident status was updated.
Summary: The cloud infrastructure provider incident has been fully resolved. Connectivity has been restored to normal levels and all services are operating as expected following thorough monitoring and verification to ensure network performance stability.
MONITORING
8 days ago - at 07/09/2026 04:20PM
[2026-07-09 16:06:20] - Incident status was updated.
Summary: Recovery phase is underway following a cloud infrastructure provider incident. Complete restoration is in progress with improved connectivity and more stable data sessions expected. Some intermittent issues may still occur during recovery. The situation is being continuously monitored and normal operations are expected to resume shortly.
INVESTIGATING
9 days ago - at 07/09/2026 03:01PM
[2026-07-09 14:36:06] - Incident status was updated.
Summary: Service degradation due to cloud infrastructure provider issue. Customers may experience intermittent connectivity issues, difficulty establishing new data sessions, or service unavailability. Existing active sessions may also be affected. Investigation ongoing with continuous monitoring.
INVESTIGATING
9 days ago - at 07/09/2026 02:40PM
Service degradation affecting data connectivity and session establishment due to cloud infrastructure issues.
Affected countries: XX
Latest Simbase outages
[External] - Service degradation in UK mobile network - 30 days ago
Intermittent SMS Delivery Issues - about 1 month ago
[External] - Data service degradation - about 1 month ago
[External] - Data session establishment issues on Blue SIM profile - about 1 month ago
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