Outage in Simbase
[External] - API Performance Issues
Resolved MinorIncident Report
Increased API response times affecting service requests
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 08/11/2026 09:41AM
[2026-08-11 09:38:27] - Incident status was updated.
Summary: The incident has been resolved.
MONITORING
17 days ago - at 08/10/2026 12:01PM
[2026-08-10 11:59:26] - Incident status was updated.
Summary: A fix has been implemented and is currently being monitored for effectiveness.
INVESTIGATING
17 days ago - at 08/10/2026 11:21AM
[2026-08-10 11:17:13] - Incident status was updated.
Summary: Investigation ongoing into increased API response times affecting some requests. Users may experience slower than normal performance when accessing services. Team is actively working to identify the root cause and restore normal response times.
INVESTIGATING
17 days ago - at 08/10/2026 11:21AM
Increased API response times affecting service requests
Affected countries: XX
Latest Simbase outages
[External] - Mobile network service degradation in United States - about 1 month ago
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[External] - SMS with no content - about 1 month ago
[External] - Data Service Degradation - about 2 months ago
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