Outage in Simbase
[External] - Drop in data sessions
Resolved MajorIncident Report
Investigating a drop in data sessions affecting connectivity
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/24/2026 04:41PM
[2026-09-24 16:27:14] - Incident status was updated.
Summary: Data session count has returned to expected levels. The incident is now closed.
MONITORING
5 days ago - at 09/24/2026 03:50PM
Our systems indicate full recovery of service. We are continuing to monitor the situation closely.
INVESTIGATING
5 days ago - at 09/24/2026 03:31PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 09/24/2026 03:01PM
[2026-09-24 14:55:42] - Incident status was updated.
Summary: Data sessions are continuing to recover and will be monitored until they return to expected levels for the time of day.
MONITORING
5 days ago - at 09/24/2026 02:21PM
[2026-09-24 14:01:46] - Incident status was updated.
Summary: Data sessions are recovering and continue to be monitored.
INVESTIGATING
5 days ago - at 09/24/2026 01:41PM
[2026-09-24 13:35:29] - Incident status was updated.
Summary: Investigation is underway for a drop in data sessions. Further updates to follow.
INVESTIGATING
5 days ago - at 09/24/2026 01:41PM
Investigating a drop in data sessions affecting connectivity
Affected countries: XX
Latest Simbase outages
[External] - Inbound call issues to UK numbers - 8 days ago
Data connectivity issues affecting GREEN cards in NL - 12 days ago
[External] - Inbound call failures to UK numbers - 14 days ago
[External] - Data Service Degradation - 27 days ago
Connectivity Issue Affecting Blue & Yellow SIM Profiles - about 1 month ago
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