Outage in Simbase
[External] - SMS with no content
Resolved MinorIncident Report
Investigating reports of mobile-originated SMS messages with no content.
Affected countries: XX
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 07/21/2026 01:41PM
[2026-07-21 13:25:44] - Incident status was updated.
Summary: All testing has been successful and the full fix has been deployed. The incident has been resolved.
INVESTIGATING
17 days ago - at 07/21/2026 12:41PM
[2026-07-21 12:36:08] - Incident status was updated.
Summary: A fix has been implemented and is currently being monitored. Initial results appear positive, with ongoing testing and monitoring in progress.
INVESTIGATING
17 days ago - at 07/21/2026 11:41AM
[2026-07-21 11:31:46] - Incident status was updated.
Summary: Engineers are continuing to work on a fix with no estimated time to resolution currently available.
IDENTIFIED
17 days ago - at 07/21/2026 10:41AM
[2026-07-21 10:35:40] - Incident status was updated.
Summary: Engineers have isolated the problem and are continuing to work on a resolution. An estimated time to resolution will be provided in a future update.
INVESTIGATING
17 days ago - at 07/21/2026 10:21AM
[2026-07-21 10:06:40] - Incident status was updated.
Summary: Engineers are continuing to investigate the incident. No estimated time to resolution is currently available.
INVESTIGATING
17 days ago - at 07/21/2026 10:01AM
[2026-07-21 09:43:00] - Incident status was updated.
Summary: Investigation underway for reports of mobile-originated SMS messages being delivered without content. Further updates to follow.
INVESTIGATING
17 days ago - at 07/21/2026 10:01AM
Investigating reports of mobile-originated SMS messages with no content.
Affected countries: XX
Latest Simbase outages
[External] - Data Service Degradation - 14 days ago
[External] - Data Service Degradation - 29 days ago
[External] - Mobile network connectivity issues in Germany - about 1 month ago
[External] - Service degradation in UK mobile network - about 2 months ago
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