Outage in SimpleNexus
Encompass - Errors in auto-importing loan applications
Resolved MajorIncident Report
An issue has been identified for Customers leveraging Encompass LOS. Errors are presented in auto-importing loan applications.
At this time, Customers may still import loan applications manually. Engineers are working to resolve the issue to restore functionality.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/05/2025 09:38PM
This incident has resolved.
MONITORING
7 months ago - at 09/05/2025 08:52PM
A fix has been implemented to resolve auto import errors. We will continue to monitor for any additional reports.
IDENTIFIED
7 months ago - at 09/05/2025 08:41PM
An issue has been identified for Customers leveraging Encompass LOS. Errors are presented in auto-importing loan applications.
At this time, Customers may still import loan applications manually. Engineers are working to resolve the issue to restore functionality.
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