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Outage in Simplero

Email delivery delays

Resolved Minor
January 23, 2026 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

AWS has notified us that there is a increase in delivery time for emails on our region.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/23/2026 05:35AM

This incident has been resolved.

IDENTIFIED 2 days ago - at 01/23/2026 12:33AM

AWS notified about improvements on the delay but no confirmation of a full resolution has been given yet. We will continue to follow their updates until it gets resolved

IDENTIFIED 2 days ago - at 01/23/2026 12:00AM

AWS updated that the issue has improved, but not yet fully resolved.
They are continuing to monitor and follow up with their third party provider until it is fully fixed.

IDENTIFIED 2 days ago - at 01/22/2026 10:42PM

AWS has notified us that there is a increase in delivery time for emails on our region.

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